Frequently Asked Questions

Q: Do my employees need a technical background?
A: No. Legacy Core is designed specifically for non-technical teams. We use clear language, real stories, and practical examples that anyone can understand.

Q: How long does it take to complete the course?
A: Most businesses choose to complete the course over a few weeks in short sessions. You can go faster or slower depending on your schedule—it’s fully self-paced. General time to complete is about 5-6 hours

Q: Can we use this for onboarding new hires?
A: Yes. Many businesses use Legacy Core as part of their standard onboarding so every new employee starts with a solid cybersecurity foundation.

Q: Does this replace having an IT provider or cybersecurity company?
A: No. Legacy Core works with your IT or cybersecurity provider. It helps your team avoid common human errors and gives you the language and understanding to work more effectively with professionals.

Q: What happens after we enroll?
A: After payment, you’ll receive an email with login instructions. From there, you can start the course immediately and invite the team members you’d like to participate.

Q: How many people in my business can take the course?
A: Your enrollment is set up for your business, not just one person. Our standard license is designed for small and medium-sized teams. If you need access for more employees or multiple locations, reach out and we’ll help you find the best fit for your organization.

Q: Do my employees get individual certificates?
A: Yes. Each team member who completes the course can receive a personal certificate of completion, and your business receives a Legacy Core Cybersecurity Certificate and Trust Badge that reflects your organization’s overall commitment.

Q: Can I track who on my team has completed the training?
A: Yes. You’ll be able to see which employees have started and completed the course so you can follow up, add it to HR files, or use it as part of your annual training and review process.

Q: What format is the training in?
A: The course is delivered through a mix of lessons, explanations, examples, and practical exercises/checklists. It’s designed to be easy to follow, even for non-technical staff, and can be completed in short sessions rather than long, overwhelming lectures.

Q: How often is the course updated?
A: Cyber threats and regulations change over time. Legacy Core is updated as best practices, standards, and common threats evolve so your training doesn’t become stale. Your business benefits from improvements that keep the content relevant.

Q: Does this guarantee my business won’t get hacked?
A: No one can guarantee that. What Legacy Core does is reduce your risk by improving how your people think, act, and respond. It helps your team avoid the most common mistakes that lead to incidents and work more confidently with your IT or security partners.

Q: Is this course specific to a certain industry?
A: Legacy Core is designed for a wide range of small and medium-sized businesses—such as restaurants, clinics, retail shops, eCommerce stores, professional services, and local organizations. The core principles apply across industries, and many of the examples are drawn from real small-business situations.

Q: Is the content only for U.S. businesses?
A: The course is especially useful for U.S.-based businesses and references U.S. laws and standards, but many of the core cybersecurity practices apply globally. If you operate in another country, you’ll still benefit from the practical training while working with your local advisors for region-specific requirements.

Q: What kind of support do we get if we have questions?
A: If you or your team get stuck or have questions about the course material, you can reach out using the contact information provided, and we’ll do our best to guide you or point you toward the right resources.

Q: What technology do we need to access Legacy Core?
A: All you need is an internet connection and a modern web browser on a computer, laptop, or tablet. There’s no special software or hardware required.

Q: Is our payment and business information secure?
A: Yes. Payments are processed through secure, reputable payment providers. We take privacy seriously and do not sell your business or contact information.

Q: Do you offer group or multi-location discounts?
A: If you have multiple locations, franchises, or a larger team, contact us and we can discuss group options or custom packages that match your structure.

Q: What if we don’t finish the course right away?
A: That’s okay. The course is self-paced. Your team can pause and resume as needed, and you can build it into your ongoing training schedule or onboarding process over time.

Q: Do you offer any live training or consulting?
A: Legacy Core is built as an on-demand course, but we are building an ecosystem that connects educated small-business owners with cybersecurity professionals. If you need deeper help, we can help point you in the right direction.